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Web-Based Features
The following web-based commands allow conference hosts to manage their live conference calls from the 'Control Panel' tab of TollFreeConferenceCall.com:

Feature Description
Live Conference

This feature allows for the host to begin and end the conference call. To begin your conference call click ON under the Live Conference button. To end the conference call click OFF and a prompt will allow you to disconnect all participants or cancel the command.

Record This feature allows the host to record the conference call from their computer screen. To begin recording simply click ON and a prompt will announce that the recording has been activated. To stop and save the recording the host will click OFF and a prompt will announce that the recording has been stopped.
Hold This feature allows for the host to place all participants on hold and they will hear music until they are placed back into the conference call. To place all participants on hold click ON under the Hold button and a prompt will announce that all participants are on hold. To place participants back into the conference call click OFF.

Conference Lock

This feature allows for the host to block any other joining party to the conference call. To block participants click ON under the Lock button. To un-lock conference click OFF.
Mute Mode This is a muting function for the host. Default mode is open conversation. The host has the option of muting all participants at one time by selecting Mute under Mute Mode.  Participants may un-mute themselves by pressing *6. To place conference into presentation mode without allowing participants to un-mute themselves, select Lecture under Mute Mode. To bring participants back to open conversation the host will select OFF to un-mute participants.
Caller Name This feature allows for the host to assign names to participants. To assign a name click on the caller name field for a participant and type in their name. The name will remain assigned for the duration of the call. To change name of a participant click on the name field again and retype their name.
Individual Hold This feature allows for the host to place an individual on hold by selecting the hold box next to their name. To place participant back into the conference call select the hold box again for that individual.
Individual Mute This feature allows for the host to mute an individual participant by clicking on the mute box next to their name. To un-mute the individual participant click on the mute box again.
Q&A session This feature allows for the host to have participants in Q&A mode. To place participants in Q&A click on Q&A located above the Q&A queue. Participants can ask a question by pressing *6 and the host will be notified that there is a question. The host will then click on Engage to un-mute participants so that they may ask their question.
Drop This feature allows for the host to drop an individual participant from the conference call. To drop individual participant click on the drop field next to their name and a prompt will allow you to disconnect the participant or cancel the command.
In-Conference Broadcast This feature allows for the host to broadcast audio and previously recorded conference files for his/her participants. To broadcast an audio file once on a conference call click on the Broadcaster icon found to the right hand side of your Conference View page.  A window will display from which you may upload audio and previously recorded conference calls.  To play a file simply click on the green play icon and broadcasting will begin automatically.  You have the option to stop and pause broadcasting at any time. You may also minimize and expand the window at anytime during your conference call.

 

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