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Touch Tone Commands
The following touch tone commands allow conference hosts to manage their live conference calls using their regular telephone key pad:

Host Touch Tone Commands

  Command Description
* 0 Q&A Session Pressing *01 will allow the host to begin and manage the Question and Answer Session. To move to the next questioner when in Q&A session press *02. To end Q&A session press *03.
Job Cost Code Press *1 to enter the job cost code for the conference call or client.
* 2 Caller Count Press *2 to get a count of how many participants are on the conference call.
* 3 Exit Press *3 to exit the conference call.
* 4 Conference Commands Press *4 to play a list of touch tone commands available to the host.
* 5 Host Controlled Muting This is a muting function for the host. Default mode is open conversation. The host has the option of muting all participants at one time by pressing *5. Participants have the option of un-muting themselves by pressing *6.  Pressing *5 a second time, disables participants from un-muting themselves.  To un-mute all callers the host will press *5 a third time and the conference will be placed back to open conversation.
* 6 Mute/Un-mute Pressing *6 will mute the individual caller. Pressing *6 again will un-mute the caller.
* 7 Conference Lock Pressing *7 will secure the conference and will block all other callers from entering the conference. Pressing *7 again will unlock the conference.
* 8 Entry & Exit Tones Press *8 once and entry and exit tones will be turned off.  Press *8 again and entry tones will be off and exit tones will be on.  Press *8 a third time and entry tones will be on and exit tones will be off.  Pressing *8 a fourth time will return the conference to the default setting, which is entry and exit tones on.
* 9 Record Once on a conference call make sure there is a least one other caller on the line before you begin recording. To begin recording press *9. A prompt will announce that recording has been activated. To stop and save the recording, the host will need to press *9 again. To retrieve a recorded conference call, log into your account and go to the Control Panel tab.  The recorded file will be listed under Statements and Recordings found on the left hand side of the page.

Participant Touch Tone Commands

  Command Description
* 3 Exit Press *3 to exit the conference call.
* 4 Conference Commands Press *4 to play a list of touch tone commands available to the participant.
* 6 Mute/Un-Mute Press *6 to mute the individual caller. Press *6 again will un-mute the caller.

Breakout Commands

  Command Description
2 2 Main Conference Room Press ## to return to the main conference room.
2 Conference Room 1 Press #1 to enter breakout conference room 1. To re-join the main conference room, press ##.
2 Conference Room 2 Press #2 to enter breakout conference room 2. To re-join the main conference room, press ##.
2 Conference Room 3 Press #3 to enter breakout conference room 3. To re-join the main conference room, press ##.
2 Conference Room 4 Press #4 to enter breakout conference room 4. To re-join the main conference room, press ##.

 

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